Job: Customer Service and Sales Representatives

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Jobing Description

Don Dinero has immediate openings for professional enthusiastic Customer Service and Sales Representatives

Do you have previous experience in customer service and/or sales?

Multiple shifts available! Flexibility for weekends required.

RESPONSIBILITIES:

- ASSIST CUSTOMERS WITH THE AUTO TITLE LOAN PROCESS
- REVIEW CONTRACTS FOR COMPLETENESS AND ACCURACY
- PERFORM ALL ACTIVITIES RELATED TO COLLECTING AMOUNTS DUE ON AUTO
LOANS IN COMPLIANCE WITH SUPERCASH'S POLICIES, PROCEDURES AND PRACTICES AS
WELL AS ALL STATE AND FEDERAL REGULATIONS INCLUDING ALL REQUIREMENTS OF THE
FAIR DEBT COLLECTION PRACTICES ACT
- MAINTAIN, MONITOR AND CONTROL COLLECTION ACTIVITY AND PORTFOLIO
PERFORMANCE ON DELINQUENT ACCOUNTS
- PERFORM OTHER RELATED DUTIES AS REQUIRED OR ASSIGNED

Skills / Requirements

SKILLS/REQUIREMENTS:

- STRONG CUSTOMER SERVICE AND TELEPHONE-SALES SKILLS
- MUST BE FLUENT IN BOTH ENGLISH AND SPANISH
- GOOD ORGANIZATIONAL SKILLS AND THE ABILITY TO MULTI-TASK AND
PRIORITIZE IN A HIGH-VOLUME, FAST PACED ENVIRONMENT
- ABILITY TO MANAGE SENSITIVE AND CRITICAL CLIENT INFORMATION
- EXCELLENT VERBAL AND WRITTEN COMMUNICATION SKILLS
- PROBLEM SOLVING AND DECISION MAKING SKILLS
- SELF MOTIVATED AND DEPENDABLE