Enterprise Holdings, Inc.

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Exit Booth Agent

at Enterprise Holdings, Inc.

Posted: 9/25/2019
Job Reference #: 285566
Categories: Other/General
Keywords: company

Job Description

  • Job ID
    2019-285566
    Location
    Customer Service/Support - Customer Service/Support
    Category
    Albuquerque Intl Airpt
    Airport / City
    US-NM-Albuquerque
  • Overview

    We have an amazing opportunity at the Albuquerque Airport!

    National and Alamo has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

    This position is located at 3400 University Blvd SE 87106 and starting pay is $10/hr

    Must be available for one or more of the following schedules

    • Sunday - Wednesday 12pm-6pm
    • Wednesday - Saturday 2pm-8pm

    Responsibilities

    • Prepare all rental documents accurately and completely.
    • Verify car information and VIN number for security and car control.
    • Provide additional service to Emerald Aisle members by offering our refueling option.
    • Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
    • Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
    • Provide all customers with undivided attention while assisting them at the exit booth.
    • Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
    • Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
    • Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.

    Equal Opportunity Employer/Disability/Veterans

    Qualifications

    • Must be at least 18 years of age
    • High School Diploma or G.E.D. required
    • Must have at least 6 months prior related experience (customer service, retail, sales experience, etc.) OR currently enrolled in post-secondary schooling (college, university)
    • A minimum of basic level experience and understanding of a PC and Microsoft Office Products required; familiarity with Odyssey a plus
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
    • Apart from religious observation, must be able to work one of the following shift/schedule listed above.