Enterprise Holdings, Inc.

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Exit Booth Agent

at Enterprise Holdings, Inc.

Posted: 9/21/2019
Job Reference #: 295426
Categories: Other/General
Keywords: company

Job Description

  • Job ID
    2019-295426
    Location
    Customer Service/Support - Customer Service/Support
    Category
    Albuquerque Intl Airpt
    Airport / City
    US-NM-Albuquerque
  • Overview

    We have an amazing opportunity at the Albuquerque Airport!

    National and Alamo has an exciting opportunity for a Full Time Exit Booth Agent. The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

    This position is located at 3400 University Blvd SE 87106 and starting pay is $10/hr

    Must be available for the following schedule

    • Sunday - Wednesday 3pm-1am

    Responsibilities

    • Prepare all rental documents accurately and completely.
    • Verify car information and VIN number for security and car control.
    • Provide additional service to Emerald Aisle members by offering our refueling option.
    • Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
    • Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
    • Provide all customers with undivided attention while assisting them at the exit booth.
    • Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
    • Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
    • Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.

    Equal Opportunity Employer/Disability/Veterans

    Qualifications

    • Must be at least 18 years of age
    • High School Diploma or G.E.D. required
    • Must have at least 6 months prior related experience (customer service, retail, sales experience, etc.) OR currently enrolled in post-secondary schooling (college, university)
    • A minimum of basic level experience and understanding of a PC and Microsoft Office Products required; familiarity with Odyssey a plus
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
    • Apart from religious observation, must be able to work the following shift/schedule listed above.