Gila Regional Medical Center

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Patient Access Representative

at Gila Regional Medical Center

Posted: 9/25/2019
Job Reference #: 3619
Keywords: hospital

Job Description

GRMC-Silver City


Job Summary: 

The Patient Access (PA) representative is responsible for greeting and registration of patients that enter the Gila Regional Medical Center (GRMC).  The PA representative is responsible for gathering the correct demographic information, necessary billing information, and distributing the required regulatory information for all patients seeking treatment or testing in all departments.  S/he registers patients, verifies insurance, seeks authorizations when needed, and operates the central phone and alarm systems. Also expected to perform a number of clerical duties to assist the other departments in the day to day operations of GRMC.  Ability to perform said duties in a responsible and professional manner utilizing individual knowledge and skills as well as the knowledge of hospital and departmental policies and procedures.  All duties must be performed in compliance with approved standards of care and practice as defined by GRMC.


  • Minimum High School Diploma or GED
  • 1 – 2 years college preferred
  • Customer service experience required, with insurance billing preferred
  • Familiar with medical terminology
  • Basic computer skills
  • Familiar with and/or able to use Microsoft Outlook
  • Bilingual in Spanish preferred

NOTE: Job description available upon request.

**All required documents must be presented at time of hire.**
EXTERNAL APPLICANT:   Employment is contingent upon successful completion of pre-employment drug and alcohol testing. 
GRMC is an Equal Opportunity Employer.